Privacy policy

Last Updated: 17th July, 2024

Welcome to Tekto Your privacy is important to us. This Privacy Policy explains how Tekto(“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use our mobile application (“App”) and any related services (collectively, the “Services”). By using our App, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When you register for or use our Services, we may collect the following personal information:

  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (credit card details, billing address)

1.2 Usage Data

We may collect information about how the App is accessed and used. This Usage Data may include:

  • Device information (e.g., device type, operating system)
  • Log data (e.g., IP address, browser type, time and date of access)
  • App activity (e.g., pages visited, actions taken within the App)

1.3 Location Data

With your permission, we may collect precise location information to provide you with accurate delivery services.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our Services
  • Processing transactions and managing orders
  • Improving and customizing our Services
  • Communicating with you (e.g., updates, promotions, support)
  • Ensuring security and preventing fraud
  • Complying with legal obligations

3. Sharing Your Information

We may share your information with third parties in the following situations:

  • Service Providers: We may share your information with third-party vendors to perform services on our behalf (e.g., payment processing, delivery services).
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

5.1 Account Information

You can update, correct, or delete your personal information through your account settings in the App.

5.2 Location Information

You can enable or disable location services through your mobile device settings.

5.3 Marketing Communications

You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails.

6. Children’s Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

  • Email: support@tekto.online
  • Address: Moyna, Purba Medinipur, West Bengal, India - 721629

Thank you for using Tekto

Note: This Privacy Policy template is provided for informational purposes only and does not constitute legal advice. You should consult with a legal professional to ensure that your privacy policy complies with applicable laws and regulations.